Voucher t's & c's
No production will begin on works prior to payment being made in full.
All works released are fully retouched; Little Cheltenham does not release any unretouched images.
The voucher may be redeemed against any Little Cheltenham products or services. Excluding the 30 minute cake smash package.
This voucher cannot be exchanged for cash.
Vouchers must be redeemed within 6 months of purchase.
All copyright of photographic images remains with Little Cheltenham.
At the time of booking your photoshoot, you will be asked to pay a £50 deposit to secure the date. This deposit may be either be returned to you after the photoshoot or put against any portraits you wish to purchase.
In the event of cancellation, please provide a minimum of five days notice or the £50 will be lost.
Image Copyright
Little Cheltenham retains the copyright on any and all digital materials created by the studio and printed work produced from these digital images. Little Cheltenham reserves the right to use images made at the studio for publication unless the client stipulates otherwise.
Digital Images
When digital images are purchased by the client, only the right to print the image for personal use is included. Copyright continues to be owned by Little Cheltenham. If the images are used for any commercial purposes, then a further fee will be negotiated and paid to Little Cheltenham. Digital enhancement and manipulation are carried out at the discretion of Little Cheltenham. If any special requests are made to enhance a specific image, it is expected that the Client will by buying that image. No work will be carried out on any image until payment has been received in full.
Little Cheltenham Privacy Policy
Identity and Contact Details
This privacy notice details how we use information collected by our studio Little Cheltenham.
These sites are managed in accordance with the relevant data protection legislation in the UK&EU.
The data controller is Little Cheltenham, Denton Lodge, Oxford Street, Cheltenham, GL52 6DT.
You can contact us regarding our privacy policy at the address above or by emailing hello@littlecheltenham.com using Privacy in the subject line.
Data
Whilst you use our website we may collect information that is personally identifiable. The table below describes the information we collect and why we do so.
Your contact details
Information you provide on a contact form:
· To allow us to respond to your enquiry.
· To provide you with the information / mailing lists that you have requested.
· Consent.
Your contact details:
· To send you information about our products and services or other marketing materials.
· Legitimate interests You have the right to opt out at any time.
Any posts or comments you make on our pages or forum:
· To provide an opportunity for comment and feedback
· Consent
Your order and payment details:
· To process your order
· Necessary for contract
· Please note that Little Cheltenham does not hold / retain any payment details.basis
Your IP address
Technical information about your browser The pages you visit and your activities whilst browsing our site:
· To help us to understand how people use our site.
· To help our service providers to diagnose and repair faults.
· To help us to detect and respond to hacking and other criminal activity.
· Legitimate interests.
Data Sharing
Little Cheltenham does not share your data with any other companies or third parties. In the event we consider it in your interest we pass on any information you will be contacted prior for permission. No data is shared without the permission of the client.
Retention
In accord with relevant data protection legislation, we will not retain your information for longer than is necessary for the purposes listed above and to deal with any complaint or dispute you may have. If you require further information about our information retention policies, please contact us.
Your rights
Under UK and EU data protection legislation, you have a number of rights with respect to your information. These include:
· The right to be informed about the information we hold about you
· The right of access to the information we hold about you
· The right to have any errors rectified
· The right to withdraw consent (where consent is the basis of processing)
· The right to object to processing
If you have any questions about the information we hold, how we use it or how to exercise these rights, please contact us using the contact details above.
You can also use the opt-out facilities provided in our marketing emails or contact us to change your preferences and consents at any time.
International Transfer
Little Cheltenham does not transfer data internationally.
Complaints
If you have any cause for complaint about the way we care for your information, please do contact us and we will do our best to resolve the situation for you. You also have the right to complain directly to the Information Commissioner’s Office. You can find details of how to contact them here: https://ico.org.uk/concerns/or by calling their helpline on 0303 123 1113.
Cookies
To make this site work properly, we sometimes place small data files called cookies on your device. Most websites do this too.
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.
How we use cookies?
A number of our pages use cookies to remember:
· Your display preferences, such as contrast colour settings or font size if applicable
· If you have already replied to a survey pop-up that asks you if the content was helpful or not
(so you won't be asked again)
· If you have agreed (or not) to our use of cookies on this site
Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.
Cookies are also stored by Google Analytics, the Google service which measures the effectiveness and efficiency of the website.
Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.
The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.
How to control cookies
You can control and/or delete cookies as you wish - for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.